DROP SHIP PROGRAM
We are introducing a Drop Ship Program for you and your customers.
All of our in-stock items are eligible.
Our Drop Ship program is simple – We carry the inventory, and we do the shipping.
HOW IT WORKS
You list our products on your website or social media
You place an order through our website when it sells
We ship directly to your customer
Visit our media center to download product images, find additional information,
and check on inventory levels for all of our items.
Because all of our products are hand crafted, there will be slight variations in color, texture and finish in each piece. Differences are inherent and part of our item’s beauty and uniqueness. In an effort to manage your customers expectations and minimize buyer’s remorse, we suggest calling this out in the product listing.
FREQUENTLY ASKED QUESTIONS
How will products be shipped?
We ship UPS ground and will apply the appropriate shipping charges to each order invoiced.
What is going to be on the packing list that the consumer receives?
Packing Slips will will have name of Retailer and Customer, and will be sent without pricing.
Will the packing list address how returns are handled?
Yes, all returns are the responsibility of the retailer and consumer is advised to contact you. Under The Bough cannot accept returns from the end consumer.
Please file a claim using your normal claim process including a photograph. Visit our Terms & Conditions for more details.
How do I get images?
Visit our Media Center to access all images in multiple formats and backgrounds.
Is there a drop ship fee?
No extra fees. We will append actual UPS shipping charges to your invoice prior to shipping.
Can I use my own shipping account?
Yes. Please contact us via phone or email and provide us with your UPS or FedEx account information. A $5 fee per order will be added for this service.
What is the ETA on ship times?
It will vary based on demand and setting up your account. An existing customer could see shipments invoiced within 1-2 business days.
What type of terms apply?
Your current account terms apply to your dropship orders. If you are a Net 30 Customer, we will invoice accordingly. If you have Prepayment Terms, you will need to contact us with your preferred payment form. Credit cards on file are tokenized to keep your information secure and details cannot be accessed by us once it's set up in our system.
How do we know current inventory?
We update inventory levels weekly. Please check here.
We do not accept retailers for third-party marketplaces such as Amazon, Ebay, Walmart, Wayfair, Houzz, etc.
Online retailers must have an established website and operational shopping cart with secure checkout. All product FOB Decatur, Georgia.
Shipping costs are the responsibility of the retailer.